Get in touch with the Torch team

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Toll-free: (800) 697-5827
support@virtualmailbox.org

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Why Choose Our Virtual Mailbox?

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Real U.S. Street Address

Not a PO Box — use it for business, banks, or Amazon.

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Access Anywhere

View your mail from phone or laptop, anytime.

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Secure & Private

256-bit encryption, ID verification, and shredding on demand.

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Mail Forwarding

We ship your mail to any country.

FAQs

Answers to questions you might have about Torch.

What is a Virtual Mailbox?

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A Virtual Mailbox is a service that allows you to access and manage your postal mail remotely. It comes with a real street address where you can receive mail. You can access your postal mail through our app or on a browser as long as you have a working internet connection.

Why should I use a Virtual Mailbox?

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TA Virtual Mailbox offers:
Convenience by providing quick remote access and seamless management of your mail online.
Security by having an alternative address to shield your home address, especially if you’re starting a business from home, as well as better immediate and secure storage options for postal mail to deter mail theft and porch pirates.
Flexibility by providing access to your postal mail, wherever and whenever.

How does a Virtual Mailbox work?

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When mail arrives at your virtual mailbox address, you will receive a notification of the delivery. On the app or on browser, you can then select actions such as opening and scanning the mail contents, forwarding them to a different address, or shredding or recycling them. You can also schedule to pick up your mail items at a time that’s convenient for you.

How does a Virtual Mailbox protect my mail?

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Your mail items are delivered to a secure, staffed location and kept in storage until you pick them up or have them forwarded to a different address. They will not be left outside on your porch or mailbox, where they are vulnerable to the elements, mail thieves, or porch pirates.

Is a virtual mailbox the same as a virtual business address?

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It can be. A virtual mailbox comes with a virtual address, which is not always used as a business address. Meanwhile, a virtual business address is a virtual address used specifically to provide a professional business location.You can use an Anytime Mailbox virtual mailbox as a virtual business address. You can use it for both remote mail management and to have a professional business presence.

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