How it started...

It started with a desire to view and manage postal mail on our phones for work and personal use.Nobody could offer us the kind of functionality we envisioned—So we built it ourselves.We founded the technology in 2018 with a clear vision, focused on a simple goal – develop a secure, scalable, and easy-to-use tool for mail recipients and mail center operators that turns postal mail into immediately available digital mail.

Our mission

Who We Are

About image
Rocket icon

Our Journey and Vision

Virtual Mailbox was founded in Cleveland, Ohio, in 2018 with a mission to simplify mail and package management for individuals and businesses. We envisioned a service that allows users to receive their mail and packages at a US mailing address without needing a permanent physical location. Today, we serve thousands of customers who are either traveling, on the road, or working remotely, as well as businesses needing a reliable mailing address for company registration.

Shield icon

Leadership and Growth

Under the leadership of our visionary CEO, who is deeply passionate about continuous improvement, PostScan Mail has grown significantly. We now offer over 800+ mailing addresses across the US and internationally. Our robust platform is trusted by thousands of individuals and businesses worldwide, enabling them to manage their mail and packages efficiently.

Chart icon

Our Platform

Virtual Mailbox can be accessed through our web-based virtual mailbox or mobile apps available on Google Play, the App Store, and the Huawei AppGallery. Our service ensures that users can receive, view, and manage their mail and packages from anywhere, providing convenience and peace of mind.

About image
About image
About image

Kind words from customers

I've been using Mailbox for over a year now. The main reason is security.
Emily Chang
"I've been using  for over a year now to receive parcels.The process is easy. Thanks
Xavier Carter
Great experience! Delivery was okay, thank you
Johnny Patel

FAQs

Answers to questions you might have about Torch.

What is a Virtual Mailbox?

Plus icon

A Virtual Mailbox is a service that allows you to access and manage your postal mail remotely. It comes with a real street address where you can receive mail. You can access your postal mail through our app or on a browser as long as you have a working internet connection.

Why should I use a Virtual Mailbox?

Plus icon

TA Virtual Mailbox offers:
Convenience by providing quick remote access and seamless management of your mail online.
Security by having an alternative address to shield your home address, especially if you’re starting a business from home, as well as better immediate and secure storage options for postal mail to deter mail theft and porch pirates.
Flexibility by providing access to your postal mail, wherever and whenever.

How does a Virtual Mailbox work?

Plus icon

When mail arrives at your virtual mailbox address, you will receive a notification of the delivery. On the app or on browser, you can then select actions such as opening and scanning the mail contents, forwarding them to a different address, or shredding or recycling them. You can also schedule to pick up your mail items at a time that’s convenient for you.

How does a Virtual Mailbox protect my mail?

Plus icon

Your mail items are delivered to a secure, staffed location and kept in storage until you pick them up or have them forwarded to a different address. They will not be left outside on your porch or mailbox, where they are vulnerable to the elements, mail thieves, or porch pirates.

Is a virtual mailbox the same as a virtual business address?

Plus icon

It can be. A virtual mailbox comes with a virtual address, which is not always used as a business address. Meanwhile, a virtual business address is a virtual address used specifically to provide a professional business location.You can use an Anytime Mailbox virtual mailbox as a virtual business address. You can use it for both remote mail management and to have a professional business presence.